Shipping Policy
ORDER PROCESSING:
- Please allow 1-2 days to process your order. Expect an email within 2 days of order placed to let you know your order is on the way!
STORE PICKUP - B-214, Okhla Industrial Area Phase-1 New Delhi-110020
- Orders can be picked up daily, from 10AM - 5 PM. An email will be sent when your order is ready for pickup.
LOCAL DELIVERY
- During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 kms of our store.
- If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
- Orders placed before 11 AM during store hours [10 AM - 5 PM Monday - Saturday] will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.
- When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING
- Orders are generally shipped within using standard delivery partners [standard delivery time is 2 - 7 days].
- We do not ship outside of India at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
- We offer INR 50 flat rate shipping across the country.
- Although we also provide free shipping for orders over INR 1000.
REFUNDS, RETURNS AND EXCHANGES
- We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
- In the event that your order arrives damaged in any way, please email us as soon as possible at support@medin.co.in with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@medin.co.in.
Contact form
Visit our Warehouse
B-214 GROUND FLOOR, Pocket B, Okhla Phase I, Okhla Industrial Estate, New Delhi, Delhi 110020
About Medin – India’s Trusted Online Healthcare Products Store
Medin is one of India’s fastest-growing online platforms for healthcare, wellness, and medical products. We make it easy for you to shop for essential health items from the comfort of your home, with safe and reliable delivery across India within 2–7 business days.Our services are available PAN-India, covering 1200+ cities and 19,000+ pin codes. We proudly deliver to major metropolitan and regional locations, including Mumbai, Kolkata, Delhi, Bengaluru, Ahmedabad, Hyderabad, Chennai, Thane, Howrah, Pune, Gurgaon, Navi Mumbai, Jaipur, Noida, Lucknow, Ghaziabad, and Vadodara.
Company Info
Intellio Healthcare Pvt Ltd (2024)
info@company.com
+1 234 567 8900
B-214 GROUND FLOOR, Pocket B, Okhla Industrial, New Delhi, Delhi 110020